Missouri Department of Labor and Industrial Relations

Missouri Division of Employment Security

Online Claims Filing System

Appeal Tribunal A referee or a body consisting of three referees appointed to conduct hearings and make decisions on appeals from administrative determinations, petitions for reassessment, and claims.
Base Period The first four of the last five completed calendar quarters immediately prior to the filing of an initial claim for benefits. The wages paid during this period are the basis of computation for the maximum benefit amount and weekly benefit amount.
Benefit Charge The amount debited to the Experience Rating Account of a base period employer for benefit payments to claimants who are former employees.
Benefit Year The 53-week period beginning on the Sunday of the week the initial claim is filed. The one-year period that unemployment benefits are available on a claim with a balance.
Benefits The monetary amount paid to an unemployed or partially unemployed worker.
Calendar Quarter The three-month period beginning on the first day of January, April, July and October each year and ending on the last day of March, June, September and December, respectively.
Calendar Week The seven consecutive day period beginning on Sunday and ending the following Saturday.
Claim Type The type of claim an individual has filed. Possible claim types are:
Regular UI
      See Regular Compensation.
Extended UI
      See Extended Benefits.
      See Trade Readjustment Allowance.
      Alternative Trade Adjustment Assistance. Claimants in an eligible group who are at least 50 years of age and who obtain different, full-time employment within 26 weeks of separation from adversely-affected employment, may receive up to half of the difference between their old wage and their new wage, up to a max of $10,000 during a two year eligibility period.
Claimant A totally or partially unemployed individual who has filed a claim for unemployment benefits.
Claimant Fraud The willful misrepresentation or nondisclosure of a material fact by a Claimant for the purpose of obtaining benefits to which the individual is not entitled.
Combined Wage Claim A claim filed in one State against wage credits earned in two or more states.
Commission The Labor and Industrial Relations Commission of Missouri.
Continued Claim A weekly certification filed by telephone, mail or Internet for waiting week credit or payment for one or more weeks of unemployment. Benefits are filed on a calendar week.
Contribution Report An employer's quarterly report of total and taxable wages, the amount of contribution due a State unemployment fund.
Contributions The money paid to the unemployment compensation fund by employers.
Covered Employment An employer whose length and conditions of employment meet the criteria for liability for payment of taxes under the state or federal unemployment insurance law.
Decision The disposition of an appeals case by a written ruling issued to one or more parties. A disposition may or may not involve a review of a previous decision.
Denied A weekly benefit was not payable for any of the following reasons:

Disqualified because of being discharged from a job due to misconduct on the job.
The claimant was self employed or not unemployed.
Excessive Earnings
The claimant reported excessive earnings.
Four by Four
The claimant was ineligible until returning to work at least four weeks and earning at least four times their weekly benefit amount.
Labor Dispute
The claimant was involved in a labor dispute.
No Balance
No monetary balance left on the claim.
The claimant reported nonresident/alien status.
Not Available
The claimant was not available for work or did not make the required number of work search contacts.
Not Able
The claimant was not able to work.
Not Enough Earnings
The claimant did not earn enough wages since the last time a claim was filed.
Other Eligibility
The claimant received unemployment from some other state or unemployment program.
The claimant received a pension.
Quit Work
The claimant was disqualified for quitting work.
Reasonable Assurance
The claimant had reasonable assurance of returning to work with an educational institution.
Refused Work
The claimant was disqualified for refusing work.
Report Required
The claimant failed to report or did not claim the week on time.
The claimant was disqualified due to retiring.
The claimant is ineligible because of a suspension from their job.
The claimant received excessive vacation or holiday pay.
Workers Comp
The claimant received workers compensation.
Deputy A representative of the Division of Employment Security designated to make investigations and administrative determinations on claims or matters of employer liability.
Determination An official decision by the Employment Security Division regarding the unemployment claim of an individual or the tax status of an employer.
Disqualification State law specifies claimants are disqualified from benefits for a definite or indefinite period. These include, but are not limited to, voluntarily leaving employment without good cause attributable to the work or the employer; discharge for misconduct connected with work or refusal of work.
Eligibility Conditions Those conditions prescribed by law under which an individual may receive benefits.
Eligibility Determination A determination as to whether a claimant meets all of the eligibility conditions prescribed by law.
Eligibility Review Selection for participation in an interview to review continued eligibility for benefits.
Employee An individual performing services for an employing unit, as defined by state law, in an employer/employee relationship.
Employer An employing unit, as defined, subject under State or Federal unemployment compensation laws.
Employer Contributions Taxes, including voluntary contributions and special assessments, paid by subject employers into a State unemployment fund.
Exhaustion All benefit entitlement has been used.
Extended Benefits The supplemental program that pays extended compensation during periods of specified high unemployment to individuals for weeks of unemployment after (1) they draw the maximum potential entitlement to regular compensation within their benefit year or (2) after their benefit year ends while they are in continued unemployment status and have insufficient wage credits to establish a new claim provided, however, that the extended benefit period in the State began prior to the end of their benefit year.
Federal Employer Identification Number (FEIN) The identification number assigned to employers by the Internal Identification Revenue Service to control reporting and accounting functions. Not to be confused with the employer account number assigned by State agencies.
Forfeiture The weekly benefit was forfeited due to an act of fraud.
Fraudulent Claim A claim where the claimant has fraudulently claimed benefits by furnishing false information, or has withheld pertinent information deliberately, for the purpose of receiving benefits.
Higher Authority The higher of two administrative authorities provided by State Appeals unemployment compensation laws to make decisions with respect to appeals.
Holiday Pay Holiday pay is considered as wages for the week in which the holiday falls. If the employer also pays the individual for the day following or preceding the holiday, that day is also treated as a holiday.
Insured Employment Services performed in the employ of an employer liable under the State UC law.
Issue An act, circumstance or condition potentially disqualifying under State law.
Lag Quarter The quarter between the end of a base period and the quarter which includes the beginning date of the benefit year.
Liable State Any state against which a worker files a claim for compensation through the facilities of another (agent) state.
Lower Authority Appeal The lower of two administrative authorities provided by the state unemployment compensation laws to make decisions with respect to appeals.
Maximum Benefit Amount (MBA) The maximum amount of benefits an individual may receive during a benefit year (or duration of benefits).
Maximum Weekly Benefit Amount The highest weekly benefit amount for a week of total unemployment as provided under a State or Federal unemployment compensation law.
Misconduct Conduct or failure to act in a manner that is connected with work, regardless of whether such conduct or failure to act occurs at the workplace or during work hours, which shall include:
(a) Conduct or a failure to act demonstrating knowing disregard of the employer's interest or a knowing violation of the standards which the employer expects of his or her employee;
(b) Conduct or a failure to act demonstrating carelessness or negligence in such degree or recurrence as to manifest culpability, wrongful intent, or a knowing disregard of the employer's interest or of the employee's duties and obligations to the employer;
(c) A violation of an employer's no-call, no-show policy; chronic absenteeism or tardiness in violation of a known policy of the employer; or two or more unapproved absences following a written reprimand or warning relating to an unapproved absence unless such absences are protected by law;
(d) A knowing violation of a state standard or regulation by an employee of an employer licensed or certified by the state, which would cause the employer to be sanctioned or have its license or certification suspended or revoked; or
(e) A violation of an employer's rule, unless the employee can demonstrate that:
a. He or she did not know, and could not reasonably know, of the rule's requirements;
b. The rule is not lawful; or
c. The rule is not fairly or consistently enforced.
Monetary Determination A written notice issued to inform an individual whether or not the individual meets the employment and wage requirements necessary to establish entitlement to compensation under a specific program and, if entitled, the weekly and maximum benefit amounts the individual may receive.
Nonmonetary Determination A decision made by the initial authority based on facts related to an issue under the following conditions: (1) the present, past or future benefit rights of a claimant or claimants are involved; (2) there are identifiable documents showing the type and disposition of an issue, the material facts considered in arriving at the determination, and the legal result; and (3) the determination, if it involves the denial of benefits, is issued in the form of a written determination notice to the claimant.
Nonmonetary Issue An act, circumstance or condition potentially disqualifying under state law.
Nonmonetary Redetermination A decision made under statute, regulation, or well-defined policy specifically requiring the reopening of a nonmonetary determination before the administrative appeal stage, and which reverses or modifies such determination.
Overpayment An amount of benefits paid to an individual to which the individual is not legally entitled, regardless of whether or not the amount is subsequently recovered.
Overpayment Penalty An outstanding penalty that is assessed based on an overpayment of benefits that were fraudulently received. No benefits will be paid until this penalty is paid off. This week was not payable because you have an outstanding fraud debt owed to the division. You will not be eligible for any future benefits until this debt and penalty is paid.
Partial Claim A claim filed by a worker for any week wherein the worker did not work a full week nor earn an amount equal or in excess of his weekly benefit amount.
Pending Adjustment Your week is pending because of an adjustment being made to your claim. If further information is needed, you will be contacted.
Pending Employer Notice This week is pending because you recently filed a new claim. The employer(s) involved with your claim have been sent a notice and have 10 days to respond. If there are no issues raised on your claim or other concerns, the week should process approximately 14 days from the date your claim was filed.
Pending In Person Report/Reemployment Services This week is pending because you are scheduled to report in person to your Career Center. You were mailed a letter advising you when to report. Take this letter with you when reporting to the Career Center.
Pending Issue This week is pending because of an issue on your claim. You have been mailed a letter requesting information or a notice letter that we will contact you, if additional information is needed.
Period of Employment The period beginning with the first day an employee works for an employer and extending through the last day he works prior to a termination.
Potential Duration The total number of weeks of total unemployment for which an individual claimant may receive benefits in a benefit year or period of eligibility under the entitlement provisions of a state or federal unemployment compensation program or any other program administered by a state agency.
Regular Compensation Benefit payments to individuals with respect to their unemployment under any state unemployment compensation law. But, not including additional, extended, Disaster Unemployment Assistance or Trade Readjustment Allowances.
Renewed Claim A renewed claim is a notice of new unemployment filed after a series of claims within a benefit year. There must be a break of 28 days or more since the last weekly filing with some intervening employment.
Reopened Claim A reopened claim is a claim filed after a break (28 days or more) in a claim series during a benefit year caused by other than intervening employment such as illness, unavailability, or failure to report for any reason other than job attachment.
Restitution for Overpayment A weekly benefit amount that was used to repay an overpayment of previous benefits.
Stoppage of Work Under the labor dispute provision, a substantial curtailment of the normal operation of an employer at a given location.
Suspended Claim This week is pending because the claim you filed is suspended. The most common reasons for a claim to be suspended are to get wage information from employers, transferring wages from another state and getting wage information on work you did for the federal government. We will contact you if we need additional information.
Taxable Payroll The dollar value of all wages subject to the unemployment insurance tax.
Tax Rate The percentage assigned yearly to each employer to be applied against taxable wages paid to each employee up to the tax ceiling.
Temporary Employee An employee assigned to work for the clients of a temporary help firm.
Temporary Help Firm (Agency) A firm that hires its own employees and assigns them to clients to support or supplement the clients’ workforce.
Total Wages The dollar value of all wages paid in employment covered by Missouri's UI law.
Trade Readjustment Allowance (TRA) Benefits paid to workers under the Trade Readjustment Act who have exhausted all entitlement to unemployment insurance.
Transitional Claim A claim filed to request a determination of eligibility and establishment of a new benefit year having an effective date the seven-day period immediately following the benefit year ending date and a week for which compensation or waiting period credit was claimed.
Unemployment Insurance (UI) A program under which an individual who is unemployed through no fault of his own is paid weekly benefits based upon his past wage in employment covered by state or federal UC laws.
Unemployment Compensation for Federal Employees (UCFE) The Federal program that provides benefits to Federal employees established by 5 United States Code, Chapter 85.
Unemployment Compensation for Former military (UCX) The Federal program that provides benefits to former military established by United States Code, Chapter 85.
Vacation Pay Vacation pay is considered as wages with respect to the week in which it is payable. Vacation pay will be applied to the weeks immediately following the separation from work unless the period is specified by the employer prior to the beginning of such period. Vacation pay is also considered as designated for a specific period when the employee requests it or when it is paid on a continuing basis as though the individual were still employed.
Wage and Separation Report A form used by a state agency to request a report from a base period employer regarding the wages earned by the claimant and reason(s) for separation from employment.
Wage Credits Wages earned by persons working in employment covered by state unemployment compensation laws.
Wage Record Individual name, SSA number, wages and hours worked information.
Wage Report A quarterly report by a subject employer listing the name, SSA, wages and hours worked of individual workers in employment during the quarter.
Waiting Week A week of unemployment for which a claimant does not receive compensation but must meet the same eligibility requirements that are necessary to qualify for receipt of compensation for subsequent weeks of unemployment during the benefit year.
Week Ending Date The benefit week runs from Sunday through Saturday. The week ending date is always a Saturday date.
Weeks Compensated The number of weeks of unemployment for which benefits are paid.
Week of Unemployment Any week during which an individual is totally or partially unemployed.
Weekly Benefit Amount (WBA) The amount payable to a claimant for a compensable week of total unemployment.
weekly certification The seven-day period beginning Sunday and ending on Saturday for which benefits or waiting week credit is requested by Internet, telephone or mail. Eligibility requirements must be met for each week benefits are requested.
Worker Profiling Selection for a program of reemployment services, such as job search assistance.
Workers' Compensation (WC) A program under which workers are paid benefits resulting from work- related injury or disability. This program has no relationship to Unemployment Insurance.
Sequestered-Week This week was not payable because it was a sequestered week due to required Federal budget cuts. Your balance was reduced by your weekly benefit amount.